Privacy Policy

Our Privacy Policy

This Privacy Policy describes how Stanley's® ("Stanley's," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at https://stanleysstores.com use our services, or interact with us through text messaging or other communications. This Privacy Policy applies to all Stanley's locations and online services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Article 1 — Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1. Personal Information You Provide Directly. We may collect personal information that you voluntarily provide to us, including but not limited to:

(a) Name, alias, postal address, email address, telephone number, and mobile phone number

(b) Payment information, including credit card numbers, debit card numbers, bank account information, and billing address

(d) Purchase history, transaction information, and rental or payment records

(e) Customer service communications and correspondence

(f) Information you provide when you participate in surveys, contests, promotions, or loyalty programs

(g) Any other information you choose to provide to us

1.2. Automatically Collected Information. When you visit our website or use our services, we may automatically collect certain information about your device and usage, including:

(a) Internet Protocol (IP) address and device identifiers

(b) Browser type and version, operating system, and device type

(d) Geolocation data, including precise location information if you enable location services

(e) Cookies, web beacons, pixel tags, and similar tracking technologies

(f) Time and date of your visit, pages viewed, and time spent on pages

(g) Referring website addresses and clickstream data

1.3. Information from Third Parties. We may receive information about you from third parties, including:

(a) Credit reporting agencies and credit bureaus

(b) Payment processors and financial institutions

(d) Publicly available sources, including property records and public databases

(e) Business partners, affiliates, and joint marketing partners

(f) Social media platforms when you interact with our social media pages

1.4. Text Messaging Information. If you opt in to receive text messages from us, we collect:

(a) Your mobile phone number

(b) Your consent to receive text messages

(d) Text message content when you respond to our messages

Article 2 — How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

2.1. To Provide Services and Fulfill Transactions. We use your information for:

(a) Processing rental agreements, purchases, payments, and returns

(b) Managing your account and customer relationship

(d) Processing text payment requests and recurring payments

(e) Providing customer service and support

(f) Communicating with you about your account, transactions, or services

2.2. Marketing and Communications. We use your information for:

(a) Sending promotional messages, special offers, and marketing communications via text message, email, mail, or phone, in accordance with your preferences

(b) Providing information about new products, services, features, or events

(d) Conducting market research and customer surveys

2.3. Website and Service Improvement. We use your information for:

(a) Analyzing website usage and trends to improve our services

(b) Debugging and repairing errors that impair website functionality

(d) Testing, research, analysis, and product development

(e) Personalizing your experience and tailoring content to your interests

2.4. Business Operations. We use your information for:

(a) Auditing transactions and counting ad impressions

(b) Managing infrastructure and company assets

(d) Workforce planning and operational efficiency

(e) Quality control and safety verification

2.5. Legal Compliance and Protection. We use your information for:

(a) Complying with legal and regulatory obligations

(b) Detecting, preventing, and investigating fraud, security incidents, and prohibited activities

(d) Enforcing our terms and conditions and other agreements

(e) Responding to law enforcement requests and legal process

Article 3 — How We Share Your Information

We may disclose your information in the following circumstances:

3.1. Service Providers and Business Partners. We may share your information with third-party service providers who perform services on our behalf, including:

(a) Payment processors, credit card companies, and financial institutions

(b) Text messaging service providers and telecommunications carriers

(d) Marketing and advertising partners

(e) Data analytics providers

(f) Customer service and support providers

3.2. Business Transactions. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.

3.3. Legal Requirements. We may disclose your information when required by law or in response to:

(a) Valid legal process, including subpoenas, court orders, or search warrants

(b) Requests from government authorities or law enforcement agencies

(d) Circumstances involving potential threats to the physical safety of any person

3.4. Affiliates. We may share your information with our affiliates, parent companies, subsidiaries, and other companies under common control or ownership.

3.5. With Your Consent. We may share your information with third parties when you provide explicit consent or direct us to do so.

3.6. Aggregated or De-Identified Information. We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.

Article 4 — Text Messaging Program

4.1. Stanley's Text Message Policy. By opting in to receive text messages from Stanley's by providing your mobile phone number, you consent to receive text messages from us in connection with your account, transactions, and promotional offers. Your cellular provider's message and data rates may apply to all text messages sent and received.

4.2. Message Content and Frequency. We may send you text messages containing:

(a) Account information and transaction confirmations

(b) Payment reminders and alerts

(d) Customer service communications

Messaging frequency may vary.

4.3. Supported Carriers. Our text messaging service is available on most major carriers, including U.S. Cellular, AT&T, Cellular One, T-Mobile, Sprint, Boost, MetroPCS, Verizon Wireless, Alltel Wireless, and Virgin Mobile. A text-enabled mobile device is required. Carriers are not responsible for delayed or undelivered messages.

4.4. Text Message Privacy. You understand that text messages we send may be seen by anyone with access to your phone. You should take appropriate steps to safeguard your phone and text messages if you want them to remain private. No confidential information should be sent via text message.

4.5. Opt-Out and Help Instructions. The following options are available:

(a) To Stop Text Messages: You may opt out at any time by texting STOP to [SHORTCODE] in reply to any text message we send you. You will receive a confirmation message that your opt-out request has been received. Your request will become effective within one business day. You may also call us at 918.280.0300 to opt out.

(b) For Help: Text HELP to [SHORTCODE] to receive contact information and instructions.

4.6. Changes to Mobile Number. Please notify us immediately if you change your mobile phone number or plan to provide your phone to another person.

4.7. Text Messaging Opt-In Data Not Shared. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

Article 5 — Cookies and Tracking Technologies

5.1. Cookies and Similar Technologies. We and our service providers use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us:

(a) Remember your preferences and settings

(b) Authenticate users and prevent fraud

(d) Deliver targeted advertising and measure advertising effectiveness

(e) Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Article 6 — Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

6.1. Access and Portability. The right to request access to the personal information we hold about you and receive a copy in a portable format.

6.2. Correction. The right to request correction of inaccurate or incomplete personal information.

6.3. Deletion. The right to request deletion of your personal information, subject to certain exceptions.

6.4. Opt-Out of Marketing. The right to opt out of receiving marketing communications from us at any time by:

(a) Following the unsubscribe instructions in marketing emails

(b) Texting STOP to opt out of text messages

6.5. Do Not Sell or Share My Personal Information. While we do not sell personal information in the traditional sense, we may share information for targeted advertising purposes. You have the right to opt out of such sharing.

6.6. Limit Use of Sensitive Personal Information. The right to limit our use and disclosure of sensitive personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

Article 7 — Children's Privacy

7.1. Children's Privacy. Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

Article 8 — Data Security

8.1. Security Measures. We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

(a) Encryption of sensitive data during transmission and storage

(b) Access controls and authentication procedures

(d) Employee training on data protection practices

(e) Contractual obligations with service providers to protect data

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Article 9 — Data Breach Notification

9.1. Data Breach Notification. In the event of a data breach that compromises your personal information, we will notify affected individuals in accordance with applicable Oklahoma and federal law. Notification will be made without unreasonable delay and will include information about the breach, the types of information involved, steps we are taking to address the breach, and measures you can take to protect yourself.

Article 10 — Data Retention

10.1. Retention Periods. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

(a) The nature of the information collected

(b) The purpose for which it was collected

(d) Business operational needs

(e) Legitimate interests in maintaining records

When personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal policies.

Article 11 — Third-Party Websites and Links

11.1. Third-Party Websites and Links. Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Stanley's. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Article 12 — Changes to This Privacy Policy

12.1. Updates. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

(a) Posting the updated Privacy Policy on our website with a new "Last Updated" date

(b) Sending you a text message with a link to the new policy if you are enrolled in text messaging

Your continued use of our website or services after changes become effective constitutes your acceptance of the updated Privacy Policy.

Article 13 — Governing Law

13.1. Governing Law. This Privacy Policy is governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law principles. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Tulsa County, Oklahoma.

Article 14 — Contact Us

14.1. Contact Information. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Stanley's®

10001 E. 52nd St.

Tulsa, Oklahoma 74146

Phone: 918.280.0300

Fax: 918.280.0305

Email: Craig@StanleysStores.com