Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Stanley's® website located at https://stanleysstores.com (the "Website"), services, text messaging programs, and any related services (collectively, the "Services"). Stanley's® Group of Companies ("Stanley's," "we," "us," or "our") is located at 10001 E. 52nd St., Tulsa, Oklahoma 74146.

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website or Services.

Article 1 — Acceptance of Terms

1.1. Binding Agreement. These Terms constitute a legally binding agreement between you and Stanley's. By using the Website or Services, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

1.2. Modifications to Terms. We reserve the right to modify, amend, or update these Terms at any time without prior notice. We will post the updated Terms on the Website with a new "Last Updated" date. Your continued use of the Website or Services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

1.3. Additional Terms. Certain features, services, or programs may be subject to additional terms and conditions. Those additional terms are incorporated into these Terms by reference and govern your use of those specific features or services.

Article 2 — Definitions

For purposes of these Terms, the following definitions apply:

2.1. "Account" means the user account you create to access certain features of the Services.

2.2. "Content" means any text, images, videos, audio, software, data, or other materials displayed, uploaded, or transmitted through the Website or Services.

2.3. "User Content" means any Content that you submit, post, upload, or transmit through the Website or Services.

2.4. "Personal Information" has the meaning set forth in our Privacy Policy.

2.5. "Text Messaging Program" means Stanley's text messaging service through which we send account information, payment reminders, promotional offers, and other communications to customers who have opted in.

Article 3 — Use of Website and Services

3.1. License to Use. Subject to your compliance with these Terms, Stanley's grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for your personal, non-commercial use.

3.2. Prohibited Uses. You agree not to:

(a) Use the Website or Services for any unlawful purpose or in violation of these Terms

(b) Attempt to gain unauthorized access to any portion of the Website, Services, or systems

(d) Use any robot, spider, scraper, or other automated means to access the Website

(e) Transmit any viruses, malware, or other harmful code

(f) Collect or harvest information about other users without their consent

(g) Impersonate any person or entity or misrepresent your affiliation with any person or entity

(h) Use false, inaccurate, or misleading information when creating an Account or using the Services

(i) Engage in any activity that could damage, disable, or impair the Website or Services

(j) Violate any applicable local, state, federal, or international law or regulation

3.3. Account Registration. Certain features of the Services may require you to create an Account. When you create an Account, you agree to:

(a) Provide accurate, current, and complete information

(b) Maintain and promptly update your Account information

(d) Notify us immediately of any unauthorized use of your Account

(e) Accept responsibility for all activities that occur under your Account

We reserve the right to suspend or terminate any Account that contains false, inaccurate, or misleading information, or that violates these Terms.

3.4. Suspension and Termination. We reserve the right, in our sole discretion, to suspend or terminate your access to the Website or Services at any time, with or without cause, and with or without notice. Grounds for suspension or termination include, but are not limited to:

(a) Violation of these Terms or any applicable law

(b) Fraudulent, abusive, or illegal activity

(d) Conduct that harms Stanley's, other users, or third parties

Article 4 — Text Messaging Program Terms

4.1. Program Name and Description. The Stanley's Text Message Policy governs our text messaging communications with customers. By opting in to receive text messages, you consent to receive

messages related to your account, transactions, payment reminders, promotional offers, and customer service communications.

4.2. Consent to Receive Messages. By providing your mobile phone number and opting in, you expressly consent to receive text messages from Stanley's to the mobile number you provided. You certify that you are the account holder or authorized user of the mobile phone number you provide.

4.3. Message Frequency. Message frequency may vary depending on your account activity and participation in promotions. Recurring messages may be sent.

4.4. Message and Data Rates. Message and data rates may apply to all text messages sent and received. These charges are determined by your mobile carrier and are your responsibility.

4.5. Supported Carriers. The Text Messaging Program is available on most major carriers, including U.S. Cellular, AT&T, Cellular One, T-Mobile, Sprint, Boost, MetroPCS, Verizon Wireless, Alltel Wireless, and Virgin Mobile. A text-enabled mobile device is required.

4.6. Carrier Liability. Carriers are not liable for delayed or undelivered messages. Stanley's is not responsible for messages that are not delivered due to carrier issues, network problems, or device limitations.

4.7. Opt-Out Instructions. You may cancel your subscription and stop receiving text messages at any time by:

(a) Texting STOP to [SHORTCODE] in reply to any message from Stanley's

(b) Calling 918.280.0300 and requesting to opt out

You will receive a confirmation message when your opt-out request is processed. Your opt-out will become effective within one business day.

4.8. Help and Support. For help or additional information:

(a) Text HELP to [SHORTCODE]

(b) Contact us at Craig@StanleysStores.com or 918.280.0300

4.9. Privacy and Security. Text messages may be seen by anyone with access to your phone. You are responsible for securing your device. No confidential information should be sent via text message. Please refer to our Privacy Policy for information about how we collect, use, and protect your information.

4.10. Change of Mobile Number. You must notify us immediately if you change your mobile phone number or transfer your phone to another person.

4.11. Modification or Termination of Program. We reserve the right to modify or terminate the Text Messaging Program at any time, with or without notice. If we make material changes to the program terms, we will notify you by text message with a link to the updated terms.

Article 5 — Purchases, Payments, and Transactions

5.1. Product and Service Availability. All products, services, rentals, and pricing information displayed on the Website are subject to availability and may be changed or discontinued at any time without notice. We reserve the right to limit quantities, refuse orders, or cancel transactions in our sole discretion.

5.2. Pricing and Payment Terms. All prices are stated in U.S. dollars and are subject to change without notice. Payment is due in accordance with the terms of your rental agreement, purchase agreement, or other contract with Stanley's. Accepted payment methods include cash, credit and debit cards. You authorize us to charge your designated payment method for all amounts due.

5.3. Text Payments. If you opt in to receive text payment reminders or make payments via text message, you agree to the terms of the Text Messaging Program and authorize us to process payments through the mobile number you provide.

5.4. Late Payments and Fees. Late payments may be subject to late fees, interest charges, and collection costs as permitted by law and as set forth in your agreement with Stanley's.

5.5. Billing Disputes. If you believe there is an error in your billing or transaction, you must notify us within 15 days of the transaction date. We will investigate and respond to your dispute in accordance with applicable law.

Article 6 — Intellectual Property Rights

6.1. Ownership of Content. The Website and Services, including all Content, trademarks, service marks, logos, trade names, graphics, text, images, software, and other materials (collectively, "Stanley's Content"), are owned by or licensed to Stanley's and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

6.2. Limited License. Subject to these Terms, Stanley's grants you a limited, non-exclusive, non-transferable license to view and use Stanley's Content solely for your personal, non-commercial use. You may not:

(a) Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform Stanley's Content without our prior written consent

(b) Use Stanley's Content for any commercial purpose

(d) Frame or link to the Website without our prior written permission

6.3. Trademarks. Stanley's® and all related logos and marks are trademarks or registered trademarks of Stanley's® Group of Companies. You may not use these marks without our prior written consent.

6.4. User Content License. By submitting, posting, or transmitting User Content through the Website or Services, you grant Stanley's a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Services and for our business purposes.

6.5. User Content Representations. You represent and warrant that:

(a) You own or have the necessary rights to submit your User Content

(b) Your User Content does not infringe or violate any third-party intellectual property, privacy, publicity, or other rights

6.6. Monitoring and Removal. We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at any time for any reason, including if we believe it violates these Terms or applicable law.

Article 7 — Privacy and Data Protection

7.1. Privacy Policy Incorporation. Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your information.

7.2. Consent to Collection and Use. By using the Website and Services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

7.3. Third-Party Access. We may share your information with third-party service providers who assist us in operating the Website and Services, as described in the Privacy Policy.

Article 8 — Disclaimers and Warranties

8.1. No Warranty. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, STANLEY'S DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2. No Guarantee of Accuracy. Stanley's does not warrant that:

(a) The Website or Services will be uninterrupted, secure, or error-free

(b) The results obtained from use of the Website or Services will be accurate or reliable

(c) The quality of any products, services, information, or other material obtained through the Website will meet your expectations

(d) Any errors in the Website or Services will be corrected

8.3. Third-Party Content. Stanley's is not responsible for the accuracy, completeness, or reliability of any third-party content, products, or services accessed through the Website.

8.4. No Medical, Legal, or Professional Advice. The Website and Services do not provide medical, legal, financial, or other professional advice. Any information provided is for general informational purposes only. You should consult with appropriate professionals before making decisions based on information obtained through the Website or Services.

8.5. Acknowledgment. You acknowledge that you use the Website and Services at your own risk and that Stanley's shall not be liable for any harm resulting from your use.

Article 9 — Limitation of Liability

9.1. Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STANLEY'S, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF STANLEY'S HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2. Cap on Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, STANLEY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO STANLEY'S IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED DOLLARS ($100.00).

9.3. Basis of the Bargain. You acknowledge and agree that Stanley's has offered the Website and Services, set its prices, and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, that the disclaimers and limitations of liability reflect a reasonable and fair allocation of risk between you and Stanley's, and that the disclaimers and limitations of liability form an essential basis of the bargain between you and Stanley's.

9.4. Jurisdictional Limitations. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the exclusions and limitations in these Terms shall apply to the fullest extent permitted by applicable law.

Article 10 — Indemnification

10.1. Your Indemnification Obligation. You agree to indemnify, defend, and hold harmless Stanley's, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

(a) Your use of or inability to use the Website or Services

(b) Your violation of these Terms

(d) Your User Content

(e) Your breach of any representation or warranty contained in these Terms

(f) Any fraudulent, negligent, or wrongful conduct by you

10.2. Defense and Settlement. Stanley's reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with Stanley's in the defense of any such claims.

Article 11 — Dispute Resolution and Governing Law

11.1. Governing Law. These Terms and your use of the Website and Services are governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law principles. Any dispute arising under or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Tulsa County, Oklahoma.

11.2. Informal Dispute Resolution. Before filing any formal legal action, you agree to first contact Stanley's to attempt to resolve any dispute informally. Please send written notice of your dispute to:

Stanley's®

Attn: Legal Department

10001 E. 52nd St.

Tulsa, Oklahoma 74146

Email: Craig@StanleysStores.com

We will attempt to resolve the dispute through good-faith negotiations within thirty days of receiving your notice.

11.3. Statute of Limitations. Any cause of action or claim you may have arising out of or relating to these Terms or your use of the Website or Services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.

Article 12 — General Provisions

12.1. Entire Agreement. These Terms, together with our Privacy Policy and any additional terms applicable to specific Services, constitute the entire agreement between you and Stanley's regarding your use of the Website and Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

12.2. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

12.3. Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Stanley's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

12.4. Assignment. You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without Stanley's prior written consent. Stanley's may freely assign, transfer, or delegate these Terms and its rights and obligations without restriction. Any attempted assignment in violation of this section shall be void.

12.5. No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any person or entity that is not a party to these Terms.

12.6. Force Majeure. Stanley's shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

12.7. Notices. All notices, requests, and other communications under these Terms must be in writing and shall be deemed given when:

(a) Delivered personally

(b) Sent by certified or registered mail, return receipt requested

(d) Sent by email to the address provided by the recipient

Notices to Stanley's shall be sent to:

Stanley's®

Attn: Legal Department

10001 E. 52nd St.

Tulsa, Oklahoma 74146

Email: Craig@StanleysStores.com

12.8. Electronic Communications. You consent to receive communications from Stanley's electronically, including email communications, text messages, and notifications about the Website and Services. These communications may include transactional messages, administrative messages, and marketing messages. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

12.9. Headings. The headings and captions used in these Terms are for convenience only and shall not affect the interpretation of these Terms.

12.10. Survival. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and general provisions.

12.11. Interpretation. As used in these Terms, "including" means "including without limitation."

12.12. Language. These Terms are drafted in English. If these Terms are translated into any other language, the English version shall control in the event of any conflict or inconsistency.

Article 13 — Contact Information

If you have any questions, concerns, or complaints regarding these Terms, or if you need to send a notice to Stanley's, please contact us at:

Stanley's®

10001 E. 52nd St.

Tulsa, Oklahoma 74146

Phone: 918.280.0300

Fax: 918.280.0305

Email: Craig@StanleysStores.com

For customer service inquiries, please contact us at 918.280.0300 or Craig@StanleysStores.com.

ACKNOWLEDGMENT

BY USING THE WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE OR SERVICES